Human-led.
AI-optimised.
WHO WE ARE
We help ambitious SMEs unlock value from Copilot and Microsoft AI, making technology work for people.
Since 2013, Betterworking has helped organisations leverage Microsoft cloud technologies to empower their people and transform their processes. We’ve guided customers and partners through every shift – from the first steps with Office 365, to hybrid working with Teams, process innovation with Power Platform, and now the leap to AI with Copilot and agents.
We’re now focused on helping smaller firms combine agility with ambition, to take advantage of new AI opportunities and get ahead of the competition.
Our mission is simple: to help people and businesses work better with AI.
OUR DIFFERENCE
AI-optimised
We don’t just talk about AI – we’ve transformed our own business, redesigning our processes and upskilling ourselves to work smarter with Microsoft Copilot, agents and AI solutions. This lived experience shapes everything we deliver for clients.
Our approach is outcome-first and practical. We help SMEs embed AI into real workflows, unlocking measurable gains in productivity, quality and capacity. By focusing on people and process, we ensure new AI technologies deliver lasting value.
SME-oriented
We’re built for small and medium enterprises – agile, practical and hands-on. Our services are designed for organisations that want to move quickly, avoid the bloat that comes with larger providers, and see real results without unnecessary complexity.
You get direct access to senior expertise, clear deliverables, and services that fit your pace and budget. We understand the pressures SMEs face and tailor our approach to deliver value where it matters most.
Process-focused
We focus on the processes that underpin your business, ensuring every AI initiative is grounded in how your teams actually work. By understanding and refining these workflows, we help you achieve meaningful improvements in efficiency, quality and outcomes.
Our approach is practical and people-centred. We work alongside your teams to co-design solutions that fit your unique context, making sure changes are not only effective but also embraced and sustained across your organisation.
Sustainable by design
We believe in building lasting capability, not dependency. Our focus is on upskilling your teams and equipping them with the tools, knowledge, and confidence to lead their own AI journey long after our work is done.
By sharing knowledge and coaching in business-specific scenarios, we “teach you how to fish” – ensuring your people can adapt, innovate, and continue to refine and optimise processes as your business evolves.
HOW WE WORK
We operate as a small, specialised core team – agile, with low overheads and no bench to keep busy. We’re supported by a network of hand-picked associates and expert partners, from global distributors to niche consultancies.
Our collaborative approach extends your capabilities and ensures you benefit from the best expertise available. Years of experience working with customer teams and alongside other Microsoft partners means we know how to support, enhance, and deliver value through every engagement.
With Betterworking, you gain a trusted partner for every step of your AI journey.
Ready to start your journey?
Betterworking guides you through every stage, from first steps to real results. Discover how our expertise and tailored approach help SMEs confidently embrace Copilot and Microsoft AI to achieve real business value.
FOR PARTNERS
Turn Copilot and AI opportunities into new services that delight your customers and grow your business.
We extend your existing offer with people and process-focused services, enabling you to meet customer demand rapidly and with no upfront investment or upskilling. Get in touch to find out how Betterworking helps Microsoft MSPs grow with Copilot and AI.