Home What we do Microsoft Copilot Adoption

Microsoft Copilot Adoption

Leverage the power of Copilot and unlock the potential of generative AI by equipping your users to progressively adopt new skills and ways of working.

For many organisations taking their first steps into generative AI with Copilot for Microsoft 365, the key challenges relate not to the technology itself but to the adoption of new capabilities by their workforce.

Generative AI promises major benefits, from augmenting human workers to accelerating business processes and automating repetitive tasks. However, unlocking these benefits is proving more difficult than some had assumed. Generative AI requires new skills and takes patience and persistence, as most users are unlikely to see immediate results. And Copilot is a new – albeit rapidly developing – product, so expectations need to be managed.

Our approach

We help create a focused strategy and plan, combining a clear vision and direction of travel with achievable short and medium term goals. We then work with you to develop a user enablement and change management approach aligned with your technical workstream, and support your Copilot adoption journey with tactical services to onboard and engage users, progressively build skills and capabilities, and extend the adoption and value of Copilot across your organisation.

Our services

To support customers with their generative AI journey we have developed a suite of services aligned with Microsoft’s Copilot adoption model. This enables our customers to easily mix and match our advice and services with the extensive and expanding set of resources provided by Microsoft.

  • Get Ready strategy and plan development: best practice workshop, or extended engagement providing hands-on support to develop your strategy and plan;
  • Feedback and reporting model setup:┬áincluding Copilot Dashboard and progressive skilling framework for foundational skills and departmental scenarios;
  • Onboard & Engage best practice and planning workshop: covering engagement strategy, Copilot Centre of Excellence (CoE), champions, training plan and resources, user communications and onboarding model;
  • Onboarding Boot Camp: including CoE setup, training plan and materials, foundational skilling programme and early adopters induction. Optional managed service for foundational skilling activities;
  • Deliver Impact support for progressive skilling: including business process scenario planning and implementation, progress tracking & reporting, and success sharing;
  • Extend & Optimise services to support the expanded use of Copilot: including extensibility scenarios and custom copilots with Copilot Studio.

Copilot Accelerator for SMBs

Getting started with Copilot for Microsoft 365 is simpler and less expensive than you might think. Kick-start your AI journey with our 8-week fixed-price Accelerator for SMBs.

Find out more

Want to do more with Microsoft 365?