Flexible services to support your Copilot adoption journey.
Whether you’re just getting started with Copilot for Microsoft 365 or looking to grow adoption and expand your use of Copilot, our comprehensive and flexible services have got you covered.
Start your AI journey with Copilot for Microsoft 365
Copilot is at the forefront of Microsoft’s AI roadmap, and for many organisations will be the natural first step on their AI journey.
Copilot for Microsoft 365 leverages Microsoft’s secure infrastructure and the Office apps and content users work with every day – providing a perfect platform for users to build their prompting skills and AI know-how, alongside powerful productivity and creativity-enhancing features.
With so much potential on offer, Microsoft customers need to decide if, how and when to move forward with Copilot – and to find the right partner to support their adoption journey.
Flexible services to support your requirements
From enabling and equipping users with foundational skills using Copilot for Microsoft 365 to business process transformation with Copilot Studio, we provide a comprehensive and flexible suite of services to support at each stage of your Copilot adoption journey.
We can work alongside your existing Microsoft partner to provide specialist user enablement and adoption support for Copilot, and can provide technical and data readiness services in conjunction with our partner Comms-care.
Copilot implementation framework
Our implementation approach and framework are aligned with Microsoft’s Copilot adoption model, enabling customers to easily mix and match our advice and services with the extensive and expanding set of resources provided by Microsoft.
Our streamlined and simplified model is optimised for effective planning and delivery, and is suitable for SMBs as well as larger organisations.
Get started with Copilot
Services optimised for organisations getting started with Copilot for Microsoft 365 – from early stage strategy and planning, through user enablement and technical readiness activities, to supporting user onboarding and skilling. Delivered through a combination of workshops, best practice guidance, expert advice and hands on services.
Strategy & planning
- Envisioning for generative AI and Microsoft Copilot
- Art of the possible exploration with Microsoft Copilot
- Microsoft Copilot implementation strategy and roadmap
- KPIs and reporting framework
- Project planning
Technical & data security
- Copilot for Microsoft 365 Optimisation Assessment
- Ingram Micro Copilot Readiness Assessment
- Technical and data security strategy and remediation
- Copilot for Microsoft 365 deployment and configuration
- Licensing for Copilot for Microsoft 365, Copilot Studio, Viva and SharePoint Advanced Management
Technical & data security services supported by Ingram Micro
User enablement readiness
- User enablement strategy and planning
- Champions community setup
- Comms planning and messaging
- Training planning and delivery
- Centre of Excellence setup (using Teams with Viva suite for reporting and skilling)
Onboarding & upskilling
- Onboarding support for early adopters and later cohorts
- White glove support for executives and key stakeholders
- ‘Progressive skilling’ end user adoption support
- Adoption metrics and user feedback tracking and reporting
- Best practice guidance and support for project team
Go further with Copilot
Services to support the expanded adoption and use of Copilot – including business process scenario planning and implementation, reporting & recommendations and extensibility with custom copilots and Copilot Studio.
Scenario planning and support
- Scenario envisioning and consulting with business stakeholders
- Scenario design, prioritisation and planning
- Scenario implementation support
Reporting & recommendations
- Copilot adoption reporting using Copilot Dashboard
- Feedback mechanisms and user surveys
- Progress tracking and reporting
- Analysis and recommendations for license optimisation and roadmap planning
Extending Copilot
- Copilot roadmap briefing and planning
- Art of the possible with Copilot Studio, plug-ins and connectors
- Custom copilot scoping, design and implementation